By request, we’ve brought our backpack back, fully redesigned.
- 100% polyester all-over printing canvas backpack.
- Interior laptop sleeve with large zipper compartment.
- Waterproof for zipper closure type and small front zip pocket and 2 side pockets.
- Perfect backpack for students, travel goers, family outings or for daily use.
Because it’s handmade for you, these products require 6-8 business days before they are shipped. Orders placed before midnight will be included in the following day’s batch for manufacturing. Product measurements may vary by up to 1-3cm.
SIZE CHART:
![3D Backpack Size Chart - Tokyo Ghoul Merch](/wp-content/uploads/2024/11/3D-Backpack-Size-Chart.jpg")
SHIPPING & HANDLING
We process orders on business days which are Monday through Friday, Eastern Standard Times, and exclude holidays observed by the Post Office: New Year's Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
Processing Time: 10 – 15 business days (in regular seasons) or more depends on holiday seasons.
SHIPPING TIME
Shipping time varies by location. These are our estimates:
| LOCATION | *ESTIMATED SHIPPING TIME |
| United States | 1-2 Weeks |
| Canada, Europe | 2-4 Weeks |
| Australia, New Zealand | 2-4 Weeks |
| Mexico, Central America, South America | 2-4 Weeks |
Refunds (if applicable)
We are committed to providing you with the absolute best products, and are happy to replace your order for any of the following reasons: The product is flawed. The print quality is poor. The product you received is different from the product originally represented on our site. Please email us at contact@tokyoghoulmerch.com with a photo of the product you received along with detail shots you wish to include.
We will use this information to look into a replacement and prevent future errors. Our customer service team will review your claim. If your claim is approved, we will provide you with a replacement free of charge.
For all other requests please email us at contact@tokyoghoulmerch.com. Our customer service team will review your claim. If your claim is approved, we will provide you with a return address.
Customers are responsible for return and exchange shipping rates. Please allow 3-5 business days after your return is received for a refund to appear. Any unauthorized returns, or returns of items that are washed, worn, or damaged will not be eligible for a refund or replacement, and the item will be forfeited.
